rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 8223007131
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, making it a convenient and easy way to log in.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check if your internet connection is stable and strong. If you still encounter problems, wait a few minutes after clicking "send OTP" and if the OTP doesn't arrive, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download and install the latest version of the app, which should allow you to log in and play smoothly. This should update the app to the latest version, enabling you to access its features.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, withdrawal is limited to earnings from gaming, not bonus amounts. This means users can only withdraw money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, but delays in payment processing may occur. If payments are delayed, users may need to wait for up to 24 hours before resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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